Standard
Performance (SP)
|
Features
|
| The
SP Plan comes bundled with all versions of the STARS software
solution. It ensures that the
installation of your STARS software is fast and easy.
|
- Initial student demographic data
is pre-loaded.
- Any software maintenance updates
are provided.
- Unlimited technical support via e-mail
for 1st year.
|
|
Guaranteed Quality Performance
(GQ)
|
Features
|
| The GQ
Plan was developed at the request of our users.
It comes with our money back guarantee to ensure
that you will always get high quality performance
from
STARS and the HetrickInfoTech support staff. It
also protects your investment in our software by
giving STARS
the maximum ability to
change as your needs
change. It enables
you to requesting
screen modifications, additional
data fields
and specialized
reports at no additional cost. It also entitles
users to receive new STARS innovations, updates
and continuous
support.
|
- Student demographic data is loaded annually.
- User requested
enhancements
- Custom Display Screens
- Additional
Data Fields
- Specialized Reports
- All maintenance updates
- Unlimited telephone technical support
- Unlimited email
technical support.
- Onsite visits as required*
- Access to STARS Users Support
Network
|
